Embracing enterprise education: Gerry Marcus on innovation and L&D

 Episode Highlights:

In this video, 360ed.tv chats with Gerry Marcus, an L&D consultant with experience in the direct training of operational and leadership teams across large organisations, who specialises in projects concerning the future of organisations and the learning that supports its employees. 

Gerry speaks to the historical challenges in accommodating formal education within large organisations, contending that degrees are becoming more relevant and better equipped to meet the needs of enterprises and their employees. He signals the importance of organisations embracing education opportunities to help tackle the problems they face, strengthen their value proposition and improve outcomes for people.

Unpacking the technical and human impact of generative AI, Gerry raises the fundamental question of how to transition a workforce from where it is now, to a future that incorporates generative AI. Faced with new skills, new thinking, and new opportunities, Gerry emphasises the need to take employees along that journey and give them a future in the organisation, declaring wellbeing, engagement and retention as essential components of that strategy.

Regarding employee receptiveness to AI-related change and upskilling, Gerry views success as dependent upon the way enterprises choose to approach it, predicting that purely top-down directives will create problems, whereas creating opportunities for AI innovation inclusive to employees, will engage those with a desire to learn and solve organisational issues.

Finally, Gerry shares ways to leverage the value of employees and mitigate organisational echo chambers, discussing a culture of continuous learning, exposure to emerging technologies such as VR and AR, and how the right type of formal education can deliver operational excellence.

How can enterprise education support an innovative, future-focused workforce? Watch the video to learn more.

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