Improving Engagement with Dry Topics

Improving Engagement with Dry Topics

Siva NavaratnamHead of Operational Risk Assurance, Institutional, ANZ Banking Group

(Published on 31 October 2017 | Running Time: 26:12)

Episode Highlights:

Siva Navaratnam talks about his approach to creating engagement and interest in a dry topic like risk management, the use of gamification, ANZ Bank’s digital strategy and engaging with disruptive players like partnering with Apple on Apple Pay, embracing agile and design thinking, and communicating the benefits internally to get the right outcomes.

We also discuss the importance of managing change effectively within the organisation and how leadership needs to be progressive and creative.

Siva NavaratnamHead of Operational Risk Assurance, Institutional, ANZ Banking Group

(Published on 31 October 2017 | Running Time: 26:12)

Episode Highlights:

Siva Navaratnam talks about his approach to creating engagement and interest in a dry topic like risk management, the use of gamification, ANZ Bank’s digital strategy and engaging with disruptive players like partnering with Apple on Apple Pay, embracing agile and design thinking, and communicating the benefits internally to get the right outcomes.

We also discuss the importance of managing change effectively within the organisation and how leadership needs to be progressive and creative.